FAQS

What will it cost?
There are no up-front fees of any kind, and no commitment to a term contract, and we even give you a 3-month satisfaction guarantee! 

For an average-sized club, the monthly fee can be as little as $10 per court for in-house (staff) use. If making your schedules available online to members, this fee may be slightly higher depending on the combination of features used. Significant discounts are available for larger clubs, and if your courts are seasonal, we can pro-rate accordingly.
 
The system will more than pay for itself! The savings in staff time and frustration, elimination of double-bookings and other errors, and the additional court usage will pay for the fees many times over.

How does it all work?
Staff members access a 'staff' web-site with advanced tools for easy and efficient management and communication of schedules (for example, booking multiple courts (and pros) for repeating programs, managing sign-ups for events, etc.).

The second component of the system is a much more restricted web-site that can be used by players. Depending on your specific needs, this site can be configured to allow players to only see schedule information or can allow players to make their own bookings online (subject to your own rules and policies). Of course players can still, if they wish, call the club, to book courts 'the old-fashioned way'.

Some facilities, at least initially, chose not to make the players' web-site available, but still find the staff component an invaluable productivity and management tool.

Of course both components (staff and player sites) are fully web-based and require only a web-browser to access them. No software needs to be downloaded or installed.

What about Support?
Because the system is web-based, we can have immediate access to your web-site and data if ever you have a question or problem. Using screen-sharing technology over the internet we can also provide 'live' training at any time. We view ourselves as partners with each client facility, and we pride ourselves in the service we provide.

How long will it take to implement?
However long you want it to take! You could very easily have members making online bookings within a week of you first contacting us. If you want to take the pace a little slower, you can do.

What about our existing web-site?
If you have one, you can keep it exactly as it is. By adding a link on your site to the login page of the new scheduling site, the sites will appear fully integrated.